Privacy Policy

Conservice ESG (formerly Goby) Privacy Policy

Last updated on March 30, 2023

Conservice ESG (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy details how we handle and maintain the information collected by Conservice ESG as a controller, including the information collected when you visit or use our website, regardless of the manner in which you access it, or through the other channels as described below.

This Privacy Policy does not apply to the data Conservice ESG processes on behalf of our customers in our capacity as a processor, or to your use of the Conservice ESG cloud-based application as a customer of Conservice ESG. We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at esgmarketing@conservice.com or by mail to Conservice ESG, 33 North LaSalle Street, Suite 500, Chicago, IL 60602 USA, Attn: Marketing.

Information Conservice ESG Collects

Personal Information that You Provide. We collect Personal Information about you which you affirmatively choose to submit to us. “Personal Information” refers to any information that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.

Personal Information that is Publicly Available. We may also collect Personal Information that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Personal Information for Third Parties. From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities.

Personal Information may also include Navigational Information, where such information can directly or indirectly identify an individual. “Navigational Information” refers to information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. We use this information in the aggregate to administer our website, to help diagnose and troubleshoot potential server malfunctions, and to gather broad demographic information about usage of our website.

Usage Information. We use tracking technology such as cookies, scripts, and tags to keep track of who visits our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information. Usage of a cookie is in no way linked to any Personal Information while on our website.

We partner with certain third-party partners and affiliates to either display advertising on our website or to manage our advertising on other sites. These third-party partners may use these tracking technologies to store and collect information in order to make it easier for you to navigate our website, to provide certain features on our website, or to display advertising based upon your web browsing activities and interests. Please note that the use of third-party cookies, local storage (HTML 5), beacons, scripts, and tags by our partners, affiliates, tracking utility company and service providers is not covered by this privacy policy. We do not have access or control over these tracking technologies.

Non-Personal Information Collected

We may also collect other information as part of the registration and personalization process (e.g., zip code and individual preferences). Certain non-identifying information would be considered a part of your Personal Information if it were combined with other identifiers (e.g., combining your zip code with your street address) in a way that enables you to be identified. However, the same pieces of information are considered non-identifying information when they are taken alone or combined only with other non-identifying information (e.g., your viewing preferences). We may combine your Personal Information with non-identifying information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the website and to analyze and understand how the website is used.

Conservice ESG's Use of the Information Collected

We use the information that we collect to provide you with the products and services found on our website and in our agreements with you, as well as to improve our site and to learn how it is used and accessed. We may use this information to analyze user behavior as a measure of interest in and of the website and may disclose such analyses to advertisers or other third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual users.

We employ other companies and people to provide services to visitors to our websites and may need to share your information with them to provide information or services to you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

We partner with trusted third parties to provide you with co-marketing content that we think may be relevant to you. When you engage with these co-marketing partners, we will tell you who we are sharing data with, and provide a link to the co-marketing partner’s privacy policy so you can learn more about how to opt-out of the partner’s communications. These co-marketing partners are required to adhere to our privacy and data protection policies.

Finally, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information

Conservice ESG does not share, sell, rent, or trade Personal Information with third parties for their promotional purposes.

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Conservice ESG on the Website. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Data Security and Protection

Conservice ESG employs commercially reasonable security and backup measures designed to protect the security and privacy of your information. We have adopted commercially reasonable technical, administrative, and physical procedures to help protect your Personal Information from loss, misuse, unauthorized access, and alteration. However, no method of transmission over the Internet or electronic storage is one hundred percent secure. Therefore, we cannot guarantee its absolute security.

Social Features of the Conservice ESG Website

If you provide information in any social feature of the website (including, by way of example, via chat feature or online discussion forum), or to any other party through the website, you should be aware that your information may then be made available to others.

Social Media Widgets

Our website includes certain social media features, such as the Facebook Like button, and widgets, such as the Share button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Links to Other Sites

Our website provides links to other third-party websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

Modifying Your Information

Please contact us at esgmarketing@conservice.com or by mail to Conservice ESG, 33 North LaSalle Street, Suite 500, Chicago, IL 60602 USA, Attn: Marketing for any modifications. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

Consent to Transfer

Conservice ESG is operated in the United States and Conservice ESG may store and process data in the US as well as other jurisdictions where our service providers may be located. If you are located outside of the United States, please be aware that your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.

Children's Personal Information

We do not knowingly collect any personal information from children under 13 years of age without parental consent. If we learn that a child under the age of 13 has provided us with personal information, or that such personal information has otherwise been inadvertently collected, we will delete it in accordance with applicable law.

California Privacy

California residents have additional rights regarding the use of your personal information, including the right to give the instruction Do Not Sell My Personal Information. Other than as expressly set forth herein, Conservice ESG does not sell or otherwise share your personal information with third parties.

California residents are also entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their own direct marketing purposes in the preceding calendar year.

E.U. Resident Privacy

Conservice ESG complies with the provisions of the European Union’s General Data Protection Regulation (“GDPR”) as to any information in its possession regarding EU-based persons (“data subjects”). Accordingly, we only process personal information on data subjects where we have a lawful basis to do so, which may include the consent of each person (especially in the case of website visitors who provide their information) or compliance with a legal obligation. Conservice ESG provides notices to all data subjects as required by GDPR Article 13 or 14, as appropriate, and honors the rights of data subjects provided in Articles 12-23, including the right to be forgotten.

Changes to this Privacy Policy

Conservice ESG may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your personal information, we will display a notice on the website, or through other means. Continued use of the website or our services after any update will constitute your agreement to the new policy.

Questions or Comments

If you have any questions or comments about this Privacy Policy, the practices, or use of the website or services, please feel free to contact us at esgmarketing@conservice.com or by mail to Conservice ESG, 33 North LaSalle Street, Suite 500, Chicago, IL 60602 USA, Attn: Marketing.